Services

Outsourced IT Support Call Center Services (on-site or Remote)

At ComNet1, we have over 25 years of experience placing top IT professionals that can provide the expertise your organization needs. Technology is always evolving and you need top IT professionals who can provide the support your business needs to help optimize growth and maintain clients.

An IT Support Call Center provides real-time solutions to some of the most complex problems. Without this asset, you run the risk of people becoming frustrated, which will lead to lost business. Let us show you how we can help troubleshoot problems and maintain clients.

Low Voltage/VOIP Phone Solutions

ComNet1 specializes in low-voltage services such as network data cabling, video surveillance, VOIP & provides service to commercial-grade network equipment. We also conduct technical site surveys to give you a clear view of your Network environment.

ComNet1 has partnered with Sangoma Star2Star VOIP Phone solutions offering Cloud Communications and on-premises offerings. Looking for a Contact Center, Team collaboration, Notification Services, and Business Phone Services?

IT Assessment Services

What is an IT Assessment

IT Assessment is a service provided by ComNet1 , that provides you with an easy-to-understand straight-forward review of your existing technology environment.

With your IT Assessment in hand, you’ll have a clear picture of where your technology environment is today as well as what you need to do to get your technology right.

What Do I Get?

The Audit

A comprehensive onsite and remote assessment audit is performed on your tech environment, providing us with a detailed 360-degree view of your IT infrastructure.

The Deliverable

From the assessment audit, we are able to compile and compose an IT Assessment deliverable. The deliverable includes your environment score based on the 4 Pillars of Technology. This deliverable also includes a list of areas of concern and recommendations on the next steps to take.

In addition, the deliverable will provide you with meaningful insight into the current state of the tech in your business.

The Discussion

Once the deliverable is ready to go, one of our Technologists will meet with you and review the findings. We’ll present the information in an easy-to-follow format. We’ll also answer any questions you may have and provide additional insight into improving your IT environment.

Why do I need one?

It’s a good practice to check to ensure that all aspects of your technology are running well regularly. Just like having a CPA review your finances or having an annual check-up with your primary care doctor, it’s important to know where your IT is regularly.

In addition, it’s a good idea to request an IT Assessment if you are concerned with any of the following…

• You’re concerned that your technology is not up to par with where it needs to be.
• You seem to be getting a lot of viruses and email attacks and aren’t sure why.
• You’re frustrated with your current IT provider and want to understand what’s going on.
• You’re experiencing a lot of downtime and can’t understand why your current IT resource can’t fix it.
• You’re having performance issues; the internet and applications seem slow.
• You’d like to move your business forward and want to make sure that your technology is aligned.

Key Benefits of an IT Assessment

• Let’s you know where you stand.
• Gives you a clear picture of what needs to be worked on.
• Arms you with information to help you make better decisions

If you feel it’s time to make a change and are ready to take the next step – we’re here to help.